Privacy Policy
Privacy Policy
Last updated: March 15, 2025
Welcome to TijExpress Insurance. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://insurance.tijexpress.com or use our insurance services.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, date of birth, address, and payment details when you request a quote, purchase a policy, or contact our support team. We may also collect usage data, including IP address, browser type, pages visited, and time spent on our site, via cookies and similar technologies.
How We Use Your Information
- To provide, operate, and improve our insurance products and services
- To process transactions and send policy documentation
- To respond to your inquiries and provide customer support
- To send service-related notices and promotional communications (with your consent where required)
- To comply with legal obligations and prevent fraud
Sharing of Information
We do not sell your personal information. We may share data with trusted third-party service providers who assist with payment processing, analytics, customer support, and IT infrastructure — only to the extent necessary to perform their functions and under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights, safety, or property.
Data Security
We implement industry-standard security measures, including encryption (SSL/TLS), secure servers, and access controls, to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us at support@insurance.tijexpress.com or via our Contact Us page.
Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly. Continued use of our site after changes constitutes acceptance of the updated terms.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to our Data Protection Officer at support@insurance.tijexpress.com or write to us at TijExpress Insurance, Jakarta, Indonesia. You may also visit our Contact Us page for additional support options.
For related legal information, please review our Terms & Conditions and Disclaimer. Learn more about our mission and team on our About Us page.