Contact Us
Contact Us
We’re here to help you with your insurance inquiries, policy support, claims assistance, or general questions. Our dedicated team is committed to providing prompt, professional, and personalized service.
Get in Touch
- Email: support@insurance.tijexpress.com
- Phone: Available during business hours (Monday–Friday, 9:00 AM–6:00 PM GMT+7)
- Office Address: TijExpress Insurance Services, Jakarta, Indonesia
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Support Hours
Our customer support team responds to emails within 1–2 business hours during operating hours. For urgent claims-related matters, please include “URGENT CLAIM” in your email subject line.
For faster assistance, please include your policy number and a brief description of your request.
Last updated: March 15, 2025